Course Overview

With growing demand from tourists, it is becoming increasingly necessary for caravan parks to improve the skills of their staff and better respond to customer needs. This course will develop your management and supervisory skills and provide you with knowledge about creating the ideal holiday environment. You will learn about reception services, conflict resolution and communication.

You are also able to select 14 units of your choice (called electives) so you can tailor the course around your own business activities. You are also able to enrol in modules from the course to enhance your skills, or can enrol in units to increase your opportunities to obtain employment.

For people seeking to work in the caravan industry, and is designed to reflect the role of caravan park employees who operate with significant autonomy and responsibility.

Qualifications And Recognition

Upon successful completion of this course students will be eligible to receive the Certificate IV in Holiday Parks and Resorts.

Recognition of Prior Learning (RPL)

Many GippsTAFE courses offer Recognition of Prior Learning (RPL). Click to learn more about RPL and how it can benefit you.

Employment Prospects

• Caravan park management
• Tourism operator
• Event management

Entry Requirements

Currently employed in the caravan industry (part time).

How To Apply

Direct to Institute

Assessment

Assessment includes practical demonstrations, problem solving, documents/folio, critical incident reports, journals, oral presentations, interviews, case studies, projects, group discussions, examinations and the collection of specimens.

Opportunities For Further Study

• Diploma of Tourism
• Diploma of Events

Can prospective students enrol in individual units?

Yes.

Course Structure

Unit Code	Unit Name
SITXADM003A	Write business documents
SITXCOM001A	Work with colleagues and customers
SITXCOM002A	Work in a socially diverse environment
SITXCOM003A	Deal with conflict situations
SITXENV002A	Implement and monitor environmentally sustainable work practices
SITXFIN004A	Manage finances within a budget
SITXHRM001A	Coach others in job skills
SITXHRM005A	Lead and manage people
SITXMGT001A	Monitor work operations
SITXOHS003B	Identify hazards, and assess and control safety risks
SITXOHS004B	Implement and monitor workplace health, safety and security practices
SITHIND001B	Develop and update hospitality industry knowledge or
SITTIND001B	Develop and update tourism industry knowledge or

A full list of elective units is available upon enquiry