Certificate IV in Travel and Tourism

Course Code
SIT40212 (Expression of interest)
Course Type
Accredited Course
Course Level
Skills Building
Department
Hospitality & Tourism
Course Location
Morwell; Leongatha
Course Duration
Full Time: 6 months
Part Time: 12 months
Course Cost
For an individual quotation of fees payable, please visit your nearest campus of GippsTAFE. Click Here for further information regarding Fees and Charges.
Study Modes
On Campus; Online; Full time; Part Time (Day); Flexible
Times
9.00 am to 4.00 pm
Enquiries

Industry Programs
Phone:  (03) 5120 4542
Fax: 1300 094 661
Email:  industryprograms@gippstafe.edu.au
Post: PO Box 3279, GMC 3841

Course Overview

GippsTAFE has submitted applications to ASQA with the intention of delivering these courses/qualifications in 2014

Combining work with travel is a great way to see the world, and a career in the tourism industry is a good starting point.

This qualification reflects the role of individuals who use a broad range of sales and marketing or operational skills combined with sound knowledge of industry operations. They operate independently or with limited guidance from others and use discretion to solve non-routine problems. Many people have supervisory responsibilities and plan, monitor and evaluate the work of team members.

It provides a pathway to work in any sector of the tourism and travel industry as a supervisor or senior operations or sales coordinator.


For more information of start dates please contact Industry Programs on (03) 5120 4542

Qualifications And Recognition

Upon successful completion of this course students will be eligible to receive the Certificate IV in Travel and Tourism.

Recognition of Prior Learning (RPL)

Many GippsTAFE courses offer Recognition of Prior Learning (RPL). Click to learn more about RPL and how it can benefit you.

Employment Prospects

  • Customer Service
  • Sales and Marketing
  • Tourism Information Supervisory Officer
  • Tour Guide
  • Hotel Reception
  • Retail Travel Agent
  • Senior Operations Coordinator
  • Assistant Manager - Tour Operations
  • Account manager
  • Assistant manager
  • Marketing coordinator
  • Operations supervisor
  • Product coordinator
  • Promotions officer
  • Reservations sales or call centre supervisor
  • Senior or supervisory retail consultant
  • Sales coordinator
  • Sales executive

Entry Requirements

It is strongly recommended that individuals entering this qualification hold SIT30112 Certificate III in Tourism or SIT31312 Certificate III in Travel.

Entry to this qualification is open to individuals who are able to demonstrate tourism and travel industry knowledge,customer service and operational skills.

The individual must either:
Be formally assessed through a training program or recognition process, against one of the unit clusters below.
OR
Have relevant tourism and travel industry employment experience. A job that has involved the application of skills described in one of the unit clusters would be a satisfactory indicator for entry. A determination need not involve a formal process of measuring, evaluating or recording performance against the units of competency.

The unit clusters for different pathways are as follows:

  • Events pathway
  • Guiding pathway
  • Inbound tour wholesaling pathway
  • Retail travel and outbound wholesaling pathway
  • Tourism operations (office-based pathway)
  • Visitor information services pathway

(Please contact us for further information on specific units within these clusters)

How To Apply

Direct to Institute

Assessment

A range of assessment methods will be used.

Opportunities For Further Study

After achieving this qualification, individuals could progress to SIT50112 Diploma of Travel and Tourism which can also lead in to further pathway options.

Qualification
Career Outcome
Diploma of Travel and Tourism
Inbound groups manager, Inbound sales, Product manager, Reservations manager, Retail travel agency manager, Visitor Information Centre Manager, Tourism/Operations Manager, Customer Service, Sales and Marketing Manager, Attraction Management, Tourism Information Supervisory Officer/Manager, Tour Guide, Tour Manager, Hotel Reception, Hotel Housekeeping
Certificate IV in Travel and Tourism
Customer Service, Sales and Marketing, Attraction Management, Tourism Information Supervisory Officer, Tour Guide, Hotel Reception, Tour Wholesaler, Retail Travel Agent, Event Management Personnel, Senior Operations Coordinator, Assistant Manager - Tour Operations, Retail, Sales or Call Centre Supervisor, Account manager, Assistant manager, Marketing coordinator, Operations supervisor, Product coordinator, Promotions officer, Reservations sales or call centre supervisor, Senior or supervisory retail consultant, Sales coordinator, Sales executive
Certificate III in Tourism
Cellar door salesperson and guide in a winery, Attendant and guide in a museum, Attendant in an attraction or theme park, Senior ride operator in an attraction or theme park, Operations consultant for a tour operator, Reservation sales agent for a tour operator, Booking agent, Guide and salesperson in an Indigenous cultural centre, Inbound tour coordinator, Sales consultant

Can prospective students enrol in individual units?

Yes.

Course Structure

Unit Code
Unit Name
Core units

SITXCCS401
Enhance the customer service experience
SITXCOM401
Manage conflict
SITXFIN401
Interpret financial information
SITXHRM301
Coach others in job skills
SITXWHS301
Identify hazards, assess and control safety risks
Elective Units
*A selection of 5 elective units are to be undertaken.  Please contact us for further information.