Course Overview

Want a qualification that could help you secure work as a manager in the exciting hospitality and tourism industries? This nationally accredited course will not only develop your knowledge and skills in a range of food and beverage roles but will give you a dual qualification in hospitality and tourism!

Learning takes place both in the classroom and in our training restaurants so you get to perfect your skills in an authentic workplace environment. You'll enhance your employability and be ready to meet work challenges with confidence.

You'll gain practical skills in hospitality operations, supervision, finances and leadership. Plus, you get to choose some subjects of your choice (called electives) so you can tailor the course to your own needs and interests.

Excellerate
GippsTAFE Excellerate is designed to give those working in industry the opportunity to enhance their skills for application in their existing roles or enable the participant to move into a new role with more responsibility. By recognising your existing skills and knowledge, the programs in this series allow you to achieve a nationally recognised qualification in an accelerated timeframe.

Recognition of Prior Learning (RPL)

Many GippsTAFE courses offer Recognition of Prior Learning (RPL). Click to learn more about RPL and how it can benefit you.

Employment Prospects

• Catering manager
• Hotel or motel manager
• Event organiser
  

Entry Requirements

• Successful completion of Year 12 or mature age or industry experience.
• Interview.

How To Apply

Direct to Institute and VTAC

Assessment

Assessment is competency based and includes tests, assignments, excursions and practical work.

Can prospective students enrol in individual units?

Yes.

Course Structure

Unit Code	Unit Name
Core Units
SITXCCS002A	Provide quality customer service
SITXCCS003A	Manage quality customer service
SITXCOM001A	Work with colleagues and customers
SITXCOM002A	Work in a socially diverse environment
SITXCOM003A	Deal with conflict situations
SITXFIN003A	Interpret financial information
SITXFIN004A	Manage finances within a budget
SITXFIN005A	Prepare and monitor budgets
SITXGLC001A	Develop and update legal knowledge required for business compliance
SITXHRM001A	Coach other in job skills
SITXHRM003A	Roster staff
SITXHRM005A	Lead and manage people
SITXHRM007A	Manage workplace diversity
SITXINV001A	Receive and store stock
SITXINV002A	Control and order stock
SITXMGT001A	Monitor work operations
SITXMGT002A	Develop and implement operations plans
SITXMGT006A	Establish and conduct business relationships
SITXOHS001B	Follow health, safety and security procedures
SITXOHS002A	Follow workplace hygiene procedures
SITXOHS004B	Implement and monitor workplace health, safety and security practices
SITXOHS005A	Establish and maintain an OHS system
SITHIND003A	Provide and Co-ordinate hospitality service
Elective Units
SITHACS001B	Provide accommodation reception services
SITXADM001A	Perform office procedures
SITXCOM004A	Communicate on the telephone
BSBWOR204A	Use business technology
BSBITU201A	Produce simple work processed documents
SITXEVT005B	Organise in-house events and functions
SITHFAB001C	Clean and tidy bar areas
SITHFAB002C	Operate a bar
SITHFAB003A	Serve food and beverage to customers
SITHFAB004A	Provide food and beverage service
SITHFAB005A	Provide table serve of alcoholic beverages
SITHFAB227A	Operate and monitor cellar systems
SITHFAB009A	Provide responsible service of alcohol
SITHFAB010C	Prepare and serve non-alcoholic beverages
SITHFAB012B	Prepare and serve espresso coffee
SITHFAB015A	Prepare and serve cocktails
SITXFIN001A	Process financial transactions
Elective units may change depending on location.