Warragul team wins TAFE award


From left to right: GippsTAFE CEO Dr. Peter Whitley, Ruth Lazarus, Wendy Nott, Cathrine Righton, Julie Welfare, Jennifer Leeson and Board President David Gittins

The Administration and Customer Service Team at GippsTAFE’s Warragul campus has been rewarded for its efforts with the all-of-Institute award for excellence.

The award is presented at the completion of each year to the team or individual that makes an outstanding contribution and exhibits high levels of professionalism. The Warragul team includes Julie Welfare, Cathrine Righton, Jennifer Leeson, Ruth Lazarus and Wendy Nott.

The team earned its shot at the CEO Award by taking out the category for responsiveness.

The team’s nomination said: “The exemplary customer service skills, initiative and flexibility (displayed by the team) in undertaking coordination, preparation, procurement and administrative support has had a direct impact on the Warragul Campus’ ability to consistently exceed targets in the Skills Development delivery area.

“The Campus Manager highlights the diversity of the tasks this team is expected to undertake, and their ability to ensure that, in all activities, the Campus is able to present as well prepared and professional.”

Other categories included Flexibility, Innovation, Sustainability and Transformation.

The Flexibility award was taken out by Tourism Department teacher Adele Mangano, who has developed an extensive work placement program for tourism students including placements at a national level. This has resulted in close industry partnerships and networks which see many tourism providers take GippsTAFE students on placement. More than half the placements made in 2011 resulted in ongoing employment for students with host employer.

Development and implementation of a Social Media Plan for GippsTAFE earned multimedia designer Shree Hannah the Innovation Award.

“Since its implementation, Sheree has become a leader in the use of this new innovation, taking the time to interact with staff and students on a regular basis and ensuring that there are interesting and informative ‘posts’ and ‘tweets’ every day,” her nomination said.

The Sustainability Award went to Colin Maclean, a Bricklaying Teacher in the Building and Construction area.

As well as growing the number of student groups so that GippsTAFE now has 55 apprentices, a VET In Schools program, and a pre-apprentice course, Colin has implemented changes to source environmentally friendly products, including 100 percent recycled bricks and mortar to reduce costs and environmental impact.

He has even gone as far as developing a mortar mix that does not include cement, which means the mix can be dissolved and reused, again saving money and cutting the environmental impact that waste concrete can have on the environment.

The role of Rick Elliot in the implementation of a new Student Management Solution within GippsTAFE earned him the Transformation Award. As Project Manager of the GippsTAFE 2012 Project, Rick is responsible for implementing the major project, partially funded by the State Government, for which GippsTAFE is the ‘pilot’ site.